About Windsor Brick Oven Pizza
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We've ordered from here twice but won't order again. The pizza was okay, nothing to rave about. The cinnamon sticks were too thin, a little burnt, and tough to pull apart when biting. The second time we decided to try a Stromboli. It was so greasy that it was dripping. The bottom was burnt. We ordered a side of Alfredo sauce for dipping and it tasted exactly like Bertolli's from the jar. We also ordered a salad which was brown, shredded lettuce with way more toppings than lettuce (chopped green peppers, olives, raw white or yellow onion, mushrooms, and shredded mozzarella). We didn't even eat it so that was a waste of $6.50. The dressings are in packets and the ranch is so sour. We wanted to support local and tried to like it, but it's just not good, unfortunately.
Quality continually goes down. Could get same quality now at Little Caesar for $5. Very overpriced!!
Ken is great. Got back to me quickly after I discovered a mistaken double charge on my credit card from a previous order more than 2 weeks ago. Worked out a compromise for store credit (at my suggestion) and took the extra step to make things right. Thanks Ken. Excellent pizza and wings as always!
We are new to town and waiting on our stuff to be delivered, so we ate here while we used the laundromat. The breadsticks and pizza were really good. The guy running the place was nice and thanked us for coming in before we left, which all makes me want to come back!
I ordered a pepperoni and sliced sausage pizza. When the pizza arrived it had a lot of crumbled sausage on it which I don’t care for. I called and talked to a manager to let them know that my order was wrong and at that point only did they tell me that they no longer have it sliced. That would have been nice to know when I ordered. There was no apology, no compensation of any kind and not only that they went on to say I was lying and hung up on me. Strongly lacking in customer service.