Sonic Drive-In

1150 Main St, Windsor, CO 80550, USA

About Sonic Drive-In

2.4 / 5

from reviews

    Koreena Montano
    January 22, 2024

    Drove into Windsor from Severance as I had some errands to run and decided to stop at sonic to grab a quick bite for lunch. Not only did I have to wait into the drive-through for over five minutes for them to take my order, even though there was only one other car in front of me. I also had to repeat my order in the drive-through as the person taking my order spoke a little to none english. Then I sat at the actual drive-through window for an additional 10 to 15 minutes waiting on my food. I ordered a crispy chicken sandwich. The lady working the drive-through window told me we are cooking your chicken, it will be just a minute, no problem I waited patiently for my food. Only to drive all the way back home take a bite of my sandwich and my chicken being completely raw!!!! I immediately spit it out and vomited due to the chicken juice going down my throat that’s how raw was. I called the store immediately and was only told come back in and we will remake it, when I told them I didn’t want to eat it from there I would just like a refund, they said, OK come to the store and then hung up! No apology no sincerity nothing about trying to make it right. I then contacted corporate and all they said was I would get a call back! That was at noon and I have yet to receive a call back, reached out a second time same thing I will just receive a call back. Horrible business horrible staff, horrible store. Do not eat at this location. UPDATE….. it’s been over 4 weeks and after being told numerous times the manager will reach out to me about my matter I NEVER received a call back nor was my money ever refunded.. I have reached out to the 1800 number as well and nothing can be done to resolve the issue apparently. Sad not even a phone call or my money back. This location needs to be shut down

    Autumn Grounds
    April 14, 2024

    We waited 10 minutes after pushing the button for someone to take our order and then we waited 15minutes for one drink that they couldn't even make correctly. We ordered a cherry limeade slush and got a cherry limeade instead. I love sonic but this is the worst location I've ever been to. They weren't even close to busy either. I'd say that while we were waiting 3 or 4 people left without ordering because they had been waiting so long. The only reason we didn't leave was because we had paid already. If you happen to be in Windsor I highly recommend going anywhere other than here if you're looking for a fairly quick bite to eat

    Katie Badger
    May 18, 2024

    Just left and I honestly feel bad for the poor employee working tonight as It’s a Friday night and they are completely alone, I can’t imagine how overwhelming that could be. I understand that keeping people is hard these days but having your employees work by themselves in a role that requires them to take drive thru orders while also trying to take the parking spot orders. THEN having to make the food and get it to the customers is way too much for ONE person. It’s a no brainer as to why people wouldn’t want to work here. It’s also NOT safe to have someone work by themselves at night. This is just asking for something horrible to happen. Please consider the dangerous/vulnerable position these employees are put in when by themselves. If the associate who worked tonight reads this, please find another job literally anywhere else. Your well being and safety is significantly more important than what this job could offer you.

    saisha Ferguson
    March 27, 2024

    Placed my order through the app. When I arrived I checked in through the app as well. After 5min still no food. Then I pressed the order button and waited several more minutes with no answer. Proceeded to the drive thru for yet another 5 or so more minutes of waiting. When I finally received my order it was barely warm!! This will be my last time here. RIDICULOUS

    Gabrielle Brown
    March 16, 2024

    Been here twice and have never received service therefore no food or drinks. The first time we pressed the button and waited for half an hour to never be greeted so we left. The second time the mobile app wasn’t working so we went through the drive through they took over ten minutes to help the car in front of us and when we pulled up they said they’re only accepting cash. This place is worse than 1 star and we won’t be returning. I will be reaching out to corporate but based on other reviews it seems like the manager here does not care how poor the service is. So sad to see this!!

    Sonic Drive-In

    Our Address

    1150 Main St, Windsor, CO 80550, USA

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