About Sol De Jalisco
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Good authentic Mexican food and very reasonably priced! The restaurant was clean and well maintained. The food was delicious and presented very well! The staff was professional, attentive, and very kind! If you haven't been to this restaurant you need to go, well worth it!
We have been to this restaurant several times and I have given them good reviews before, but can't after last night's dinner. Normally the food is good, portions are good and staff is always friendly. Last night our waitress took our order and we never saw her again. When we asked where she was, we were told perhaps she went home. The remaining staff did try to take care of us but no one ever came back to ask how our food was. My husband ordered the trio to include a cheese enchilada and got beef instead. He didn't say anything because he likes the beef also. I ordered the seafood quesadilla which was more cheese than anything. I found 1 small piece of scallop each in two different pieces. We eventually got someone to get us a to-go-box and then had to wave someone down to bring us our bill again after that. We never saw Rosie our waitress again. To top it off the table next to us had a baby that cried the entire hour plus we were there. I felt more sorry for them than anything as the baby actually sounded sick with perhaps some congestion. People all around us were not happy with the crying baby. This is a family restaurant and very children oriented so I am not surprised management never came by. After they finally brought us our check, we got out a card to pay and sat there for another 10 minutes. Both of us had enough of the crying baby and were able to put together the cash need plus tip for the waitress that left us high and dry and got up to leave. We asked the young man who had been trying to help us some if we could speak to a manager, but he seemed stretched thin as he was scrambling trying to help a lot of people. After sitting for a while, we got up to leave and here he came out. We explained that we didn't understand why Rosie had deserted us with no explanation. The manager and another waitress began conversing back and forth in Spanish with me standing in between and didn't address us at all. Kind of the icing on the cake, we just left and honestly, probably won't be back. There are several new Mexican restaurants recently opened up within 10 miles or so from this location, so we will be trying them out instead.
Having moved here from Tucson I was very pleasantly surprised to find a good Mexican restaurant up here. Food has great flavor and a good quantity for the price you pay. Staff is friendly and attentive even though they are almost always busy. Definitely recommend giving them a try if you haven't already.
Service is absolutely horrible. We had a party of 4 and were sat right away. There were at least 4 different servers that walked by and looked at our table 3 times each and saw we had no drinks. We attempted to politely flag down someone 3 times and were ignored. After speaking with the hostess, our presence was acknowledged and still ignored by the servers. After 30 minutes with an increasingly angry toddler, we left without anyone speaking to us until we were standing up. At that point, we said we were leaving and the server said nothing and walked away. While I acknowledge that the restaurant was busy, It should not have taken 30 minutes to get water or be acknowledged at all. Any one of the workers can make sure guests have a drink. If guests are unhappy and leaving, you should at least apologize. I would not recommend this restaurant to anyone. There are plenty of better Mexican restaurants in the area to eat at.
Love the service here. But in 2022 it has gotten slower, having to waive waitress down to get refills, to be fair though I have had the same waitress the last 4 times and it may just be her which is why I left the 5 star review. The good humor of the servers is great. The food is consistent and yummy. We love the fajitas. The service has stayed consistent throughout all of the changes over the last few years. The food comes out sizzling hot and fast!