I am new to Windsor and was busy with moving into my new house. My brother in-law recommended to try Roma's. I was looking for a new local place to do business with. Get some good food in my new home town. Needless to say the lady on the phone was very short and very rude and unaccommodating to my issue with not being able to print off a coupon from there website for 40 % off there carolis since I was in the middle of a move and not set up to print a coupon that is offered on there website. Plus, they do not have a digital coupon but you can print the coupon off of there website. ( Same thing isn't it ? ) How are you gonna advertise a coupon online and make people print it off like you we still in the stone ages. Not to mention not being environmentally friendly while living in the digital era. Make it easy for me to do business with you and develop a loyal customer, not difficult for me to spend my money with you. It is very apparent that you let your process get in the way of actually making money. Work smarter not harder! And small business owners complain all the time about Corporate business. Guess what they make it easy for people to do business with them! Ended up canceling my order with you and going somewhere else. Very disappointed in the fact that you made me home sick and miss my ole pizza parlor.
My family had Roma for the second time tonight with two large pizzas (Margherita and pepperoni/sausage) and this experience was much better than the first. The toppings did not fall off and the crust, while still needed flavor, was baked well. We all sat together and had a nice dinner. While I was disappointed that there wasn’t appropriate follow up when I reached out and gave feedback initially, I really appreciated your kindness and care with me tonight. Roma Windsor values their customers.
Got takeout for a large family get-together. Loved the lasagna (both meat and veggie) and pizzas. Spaghetti and ravioli were good but not spectacular. But make sure to check the order when you pick up, and if large order with items for a vegetarian ask them to label the boxes. The pizza here is always consistently delicious. Highly recommended
Grew up in Thornton enjoying Roma's. Recently found out they had locations in Windsor Evans and Greeley. Having not had Roma's in years, since they left the Thornton area, I was happy as could be to make the drive to Windsor to enjoy the flavors I love and craved for so long. I'll be back as regularly as possible now.
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