This place is great!! The employee that helped us did such a great job. We can tell he enjoys his job. His hair was colored pink/red but he had a cap on so it was professional!! He was great about putting in the pizza for us before we got there as we were in a rush. The pizza was surprisingly very good. So I recommend this specific place.
Tori Thompson
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January 06, 2023
I’ve honestly never had a worse experience in my life. I ordered a pizza box from here spending about $25. It all came in the same box. I have a severe allergy and explained this multiple times while ordering. When the order came, I opened it and immediately noticed a mushroom pizza. This wasn’t like a piece was on the stove and got on it, there were pieces imbedded in the pizza. Basically - a mushroom pizza. I immediately called and explained the situation and was told that I was LYING and that the person who made the pizza insisted he hadn’t made anything with mushrooms. I was very confused by this comment…like do I carry a bag of what I’m allergic to around and just dump it on my food? I asked to speak to the manager on duty, who told me it was a cross contamination issue. Cross contamination is not a whole mushroom pizza, smothered in mushrooms. It’s a small piece that was here and there and got slipped in. She also told me I was incorrect. I explained I would like my money back as now I can’t eat anything in the box because there was my allergen everywhere. She said she would refund me (keep this in mind). The next day I noticed not a refund - but another charge for $10 on my card. I had proof from my bank it was not a refund, but a charge. When I called her, she told me that it was a refund and she “had no idea I wanted a refund for the whole order” when the order WAS TOGETHER IN THE SAME BOX! the refund wasn’t even as much as a actual pizza costs! When I finally said she needed to refund it all, she sent me receipts, along with a passive aggressive comment of “do not respond or email this person anymore.” What the hell kind of customer service is this? I truly hope the owner knows what kind of people work here. You do realize that allergies are serious right? Apparently not.
Steve Gardner
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February 22, 2023
This is the “big New Yorker”? Looks like someone enjoyed before we could. This location has a huge issue with inconsistencies. Last week this same pizza was amazing and no it’s scary
Ryan Stowe
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April 20, 2023
I haven’t been to a sit down Pizza Hut in years. Definitely worth a stop if you are in the area!
I brought my kids and we had breadsticks, fries, and a hand-tossed pepperoni pizza. The staff was very nice and attentive.
Dylan Bechler
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February 20, 2023
Yesterday we ordered the big New York pizza and it was so good! You guys always do an amazing job, making sure the food is hot and gets here in a timely manner. Our pizza arrived 15 minutes earlier than the estimated wait time and they delivery your driver was super nice!! Keep up the good work in you guys have the best pizza in Windsor!
This place is great!! The employee that helped us did such a great job. We can tell he enjoys his job. His hair was colored pink/red but he had a cap on so it was professional!! He was great about putting in the pizza for us before we got there as we were in a rush. The pizza was surprisingly very good. So I recommend this specific place.
I’ve honestly never had a worse experience in my life. I ordered a pizza box from here spending about $25. It all came in the same box. I have a severe allergy and explained this multiple times while ordering. When the order came, I opened it and immediately noticed a mushroom pizza. This wasn’t like a piece was on the stove and got on it, there were pieces imbedded in the pizza. Basically - a mushroom pizza. I immediately called and explained the situation and was told that I was LYING and that the person who made the pizza insisted he hadn’t made anything with mushrooms. I was very confused by this comment…like do I carry a bag of what I’m allergic to around and just dump it on my food? I asked to speak to the manager on duty, who told me it was a cross contamination issue. Cross contamination is not a whole mushroom pizza, smothered in mushrooms. It’s a small piece that was here and there and got slipped in. She also told me I was incorrect. I explained I would like my money back as now I can’t eat anything in the box because there was my allergen everywhere. She said she would refund me (keep this in mind). The next day I noticed not a refund - but another charge for $10 on my card. I had proof from my bank it was not a refund, but a charge. When I called her, she told me that it was a refund and she “had no idea I wanted a refund for the whole order” when the order WAS TOGETHER IN THE SAME BOX! the refund wasn’t even as much as a actual pizza costs! When I finally said she needed to refund it all, she sent me receipts, along with a passive aggressive comment of “do not respond or email this person anymore.” What the hell kind of customer service is this? I truly hope the owner knows what kind of people work here. You do realize that allergies are serious right? Apparently not.
This is the “big New Yorker”? Looks like someone enjoyed before we could. This location has a huge issue with inconsistencies. Last week this same pizza was amazing and no it’s scary
I haven’t been to a sit down Pizza Hut in years. Definitely worth a stop if you are in the area! I brought my kids and we had breadsticks, fries, and a hand-tossed pepperoni pizza. The staff was very nice and attentive.
Yesterday we ordered the big New York pizza and it was so good! You guys always do an amazing job, making sure the food is hot and gets here in a timely manner. Our pizza arrived 15 minutes earlier than the estimated wait time and they delivery your driver was super nice!! Keep up the good work in you guys have the best pizza in Windsor!