I've been looking forward to Pizza Hut pizza since before the plandemic, so was perfect to see one just down the street from our hotel. PIZZA WAS FANTASTIC! Service was NOT! 1st I ordered a Bud light and she brought a Michelob Ultra, no big deal (neither are worth the bother) 2nd ordered bread sticks and they didn't come until well after our pizza. 3rd when our waitress did bring the bread sticks she said "sorry about that long wait, let me know if you need anything else." I didn't even have time to wipe my mouth from the pizza I was chewing and she was gone. Would have asked for the water my wife ordered, sour cream for the taco pizza and ranch for the bread sticks. When she finally did return to ask how everything was tasting, we were finished and ready for the check. (She stood with her back to us, so waving her down wasn't an option either) PIZZA #10 SERVICE #2
The young woman working the register and waiting on us was fantastic. The restaurant was clean and very inviting. I do miss the salad bar, but I get that it's messy and a germ factory. Overall, I've always loved Pizza Hut. I love the souvenirs they sell as well.
Ordered several pizzas at 530. Received confirmation at 539 that our order would take 25-35 minutes. I called after one hour and offered to come pickup our order I was told it was out for delivery already and would arrive in 15 minutes. Another hour later my husband's just goes to the store to pickup the order. He's told its been to long and they will have to cancel the order and it would be 48 hours for a refund. At 740 they refused to make our order and said they were going to close soon even though they are open for several more hours. Now I'm scrambling to feed my house full of 7 year Olds sleeping over. Super disappointed.
I love getting my pizza here. The staff is always so friendly and efficient. My orders come out hot, fresh and just like ordered. The wings are great also! 👍
I have been here twice and have had two different experiences. The first one was okay but not great. We ordered food ahead of time as a mobile order that said it would take 30 minutes. We went there with 10 minutes to go and waited in the car till around when they said they were expected to be done. The food was not done for another 20 minutes after it said it should have been done despite it not being busy at all. The second experience here however was much better. The food was ahead of schedule and when talking to the employee they were nice. Also both times the food was perfectly cooked with nothing over or under cooked.
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