My husband ordered pizzas to go, and mine needed to be gluten-free because of gluten sensitivity. When he asked if she could simply change her gloves, she offered to put the ingredients on my pizza fresh out of the bag to avoid cross-contamination! Honestly, this is one of the very few times someone actually realizes what a gluten-free diet requires. It is truly appreciated. Thank you ❤️
I place orders online for the convenience of just showing up and grabbing my pizzas. I haven’t wrote a review, giving them the benefit of doubt, but this has been one of the countless times they get my order wrong. I ask for simple customizations on my pizzas and each time it’s ignored. They rarely have root beer too, which is the selection I make online. Also I can’t stand that when ordering online a 15% tip is added to my total and I have to remove it. What am I tipping for? I pick up and cook my own pizza and you want a tip? For what? Getting my order wrong every time on top of it? I really enjoy Papa Murphy’s pizza, but truly wish there was better management and that they could get my pizzas right.
I HIGHLY DONT RECOMMEND THIS PLACE. Down the gutter. Their staffs attitude is unbelievable. Food quality is degrading every time. For 2 months, not one person has spread anything out. it's all piled high in the center of the pizza. One big mushy mess. I tried to give the benefit of the doubt but they can't get orders right and can't take them without acting like I am asking them to literally do intensive manual labor, and I WILL NOT CONTINUE USING THIS PLACE AS OUR GO TO MOVIE NIGHT PIZZA PLACE. Tip for the current staff.....Apply yourself or don't apply for the job. It doesn't matter the position.
Poor customer service. Walked in and hadn't been here before so we stood waiting for our order to be taken and watched them make like 10 pizzas and no one helped us or guided us. I finally asked if they were going to help us soon or if they had too many pizzas to make. One lady said "kind of". Then another lady jumped in and said oh! You need your order taken? I'm sorry I did not know you needed your order taken. Why would we be standing there for 15 minutes if I didn't want my order taken?? Okay maybe we pre-ordered a pizza... but why would you not check in with us then?? Also one guy making your pizzas had so much hair all over that you couldn't even see his face.. that is gross and I am sorry. What is the point of a hat if your hair is everywhere? Does not make me want to come back here soon. Usually I LOVE papa murphies. Bummer
My husband and I ate a pizza from here last night and got HORRIFIC food poisoning. We're still super sick and bed ridden. Tread lightly if you want to chance it. 10/10 would never recommend
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