PLEASE read, it's about more than pizza, and being 'right or wrong' as a customer in some scenarios:
This experience was pretty frustrating. Paid over $20 with tip for a pretty modest-sized, undercooked to the extent of being nearly-raw, pizza. Very frustrating/discouraging. After the first bite, called and spoke with Vulema C., who said she was the store manager when I asked for assistance/wanted to correct an easily-remedied scenario. She refused to offer a refund and asked that I take the effort/spend more time and energy to come back to the location, to show that the pizza/product was raw and "return" it. I had just given my dog anxiety medicine for looming thunderstorms/fireworks and explained that this wasn't possible. It felt like Vulema was telling me that she didn't believe me. :0
I was able to cook the pizza again in my home oven, later in the day, just by the slice vs all at once, which was better than nothing, and realized I am grateful to have the ability to do so, to have a place to be safe, to have food, period. The food didn't go to waste, and I called back around 1:05 to tell Vulema that I found a solution and wanted to explain I was really stressed about doing the right thing by my dog, and I was worried, but really wanted to let her know that maybe I overreacted, I wasn't sure, but people matter, too. The phone rang, no answer, which was a bummer, because I really wanted to tell her that if I was rude to her, it was because I was worried about my dog and the storms, and to apologize, to tell her I found a solution, and she was probably just trying to do her job. I just wish we could have talked about it together. Right now, the news is covering yet another mass shooting, 5 killed in Philadelphia, 2 children, twins, shot with their mother, now hospitalized. It breaks my heart. The big stuff matters, the little stuff doesn't. I am trying to remember to stay grateful and try to be humble, even if you disagree with someone. Our world needs more healing, not complaints. I hope Vulema answers my call maybe later on, even if she sees my number come up on the ID. I want to tell her I appreciate that she tried, even if I disagreed. I think we all need each other, a lot more than we may realize. We are all on the same team; we just have to open our eyes, ears, hearts, spirits...and see how true it is. Thanks for reading this.♡
Matthew Przylucki
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August 05, 2023
Paid extra for 2x mushrooms and this is what I got… 10 pieces of mushroom. Tried calling to resolve the issue, however their voicemail-box is full and the call would not go through. I also had to cook the pizza longer as the dough was borderline still raw. Do better!
Kim Lewis
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January 08, 2023
Picked up a Hot Ready Sausage pizza tonight about 5 pm. Got home and this could have been a pizza from yesterday for all I know. Crust was hard, cheese was so stiff and the sausage was minimal and dried up. This not the norm for Little Caesars.
Kane Truong
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October 03, 2023
walked in and the place smelt like urine. took 30 minutes for my SMALL pizza to be made. the bouncy ball machine took my quarters without giving me anything. the employees kept talking about video games and how broke they were. wouldn’t come back. 1/10
Robbie Sipres
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September 22, 2023
Ordered the food at 6:01. Said pizza would be ready 6:25-6:30. No code was sent in the app and was stuck on screen. I went in and they couldn’t find my 3 pizzas and cheese bread. Yet the lady that walked out looked like she had exactly my order but hey she drove off.
I asked if I can have a refund or how long my pizzas would take. Guy in charge Zach did not know what he was doing. He looked new and very young. I waited for 20-25 min for him trying to figure out with the refund or if he was gonna make my pizzas. I asked for a cash refund, as he better on my side since the jacked up my order and I can go else where. He got his manger on the phone as her name was Selma. She was so rude and stuck up for the employees wrong doing and didn’t not even apologize.
Will not go back here due to the service and management. Waisted hour of my time which I did not appreciate that!!!
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PLEASE read, it's about more than pizza, and being 'right or wrong' as a customer in some scenarios: This experience was pretty frustrating. Paid over $20 with tip for a pretty modest-sized, undercooked to the extent of being nearly-raw, pizza. Very frustrating/discouraging. After the first bite, called and spoke with Vulema C., who said she was the store manager when I asked for assistance/wanted to correct an easily-remedied scenario. She refused to offer a refund and asked that I take the effort/spend more time and energy to come back to the location, to show that the pizza/product was raw and "return" it. I had just given my dog anxiety medicine for looming thunderstorms/fireworks and explained that this wasn't possible. It felt like Vulema was telling me that she didn't believe me. :0 I was able to cook the pizza again in my home oven, later in the day, just by the slice vs all at once, which was better than nothing, and realized I am grateful to have the ability to do so, to have a place to be safe, to have food, period. The food didn't go to waste, and I called back around 1:05 to tell Vulema that I found a solution and wanted to explain I was really stressed about doing the right thing by my dog, and I was worried, but really wanted to let her know that maybe I overreacted, I wasn't sure, but people matter, too. The phone rang, no answer, which was a bummer, because I really wanted to tell her that if I was rude to her, it was because I was worried about my dog and the storms, and to apologize, to tell her I found a solution, and she was probably just trying to do her job. I just wish we could have talked about it together. Right now, the news is covering yet another mass shooting, 5 killed in Philadelphia, 2 children, twins, shot with their mother, now hospitalized. It breaks my heart. The big stuff matters, the little stuff doesn't. I am trying to remember to stay grateful and try to be humble, even if you disagree with someone. Our world needs more healing, not complaints. I hope Vulema answers my call maybe later on, even if she sees my number come up on the ID. I want to tell her I appreciate that she tried, even if I disagreed. I think we all need each other, a lot more than we may realize. We are all on the same team; we just have to open our eyes, ears, hearts, spirits...and see how true it is. Thanks for reading this.♡
Paid extra for 2x mushrooms and this is what I got… 10 pieces of mushroom. Tried calling to resolve the issue, however their voicemail-box is full and the call would not go through. I also had to cook the pizza longer as the dough was borderline still raw. Do better!
Picked up a Hot Ready Sausage pizza tonight about 5 pm. Got home and this could have been a pizza from yesterday for all I know. Crust was hard, cheese was so stiff and the sausage was minimal and dried up. This not the norm for Little Caesars.
walked in and the place smelt like urine. took 30 minutes for my SMALL pizza to be made. the bouncy ball machine took my quarters without giving me anything. the employees kept talking about video games and how broke they were. wouldn’t come back. 1/10
Ordered the food at 6:01. Said pizza would be ready 6:25-6:30. No code was sent in the app and was stuck on screen. I went in and they couldn’t find my 3 pizzas and cheese bread. Yet the lady that walked out looked like she had exactly my order but hey she drove off. I asked if I can have a refund or how long my pizzas would take. Guy in charge Zach did not know what he was doing. He looked new and very young. I waited for 20-25 min for him trying to figure out with the refund or if he was gonna make my pizzas. I asked for a cash refund, as he better on my side since the jacked up my order and I can go else where. He got his manger on the phone as her name was Selma. She was so rude and stuck up for the employees wrong doing and didn’t not even apologize. Will not go back here due to the service and management. Waisted hour of my time which I did not appreciate that!!!