About A&W Restaurant
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Poor staffing, they were approachable but not easy to communicate with. Mostly due to the place being empty. The papa burger is really tasty and we'll balanced for a fast food burger. Definitely better than McDonald's & burger king.
Dining room still closed. I was not expecting that still. I assumed later that was because they wanted me to find out my food was disgusting when I was well away from the restaurant. So my friend and I ordered root beer and KFC. First my rootbeer was only half filled. Then my fries were just gross. Cold and nasty, yet looked dark brown and burnt. Were they reheating old ones? Then i thought at least I had gotten tenders, which I normally love from KFC but these were not even edible, how could they even taste this bad from kfc?. So my entire meal wasn't fit to eat. This cost me $12 and I was still completely hungry and had no dinner. This taught me my lesson about throwing money away here.
This is easily the most disorganized restaurant I've ever been to and this is on more than one occasion. First an a&w with no root beer, then they're not sure if they have chicken. After a 15 minute wait in the drive thru I'm told to park in the handicap spot. Someone comes out and basically shoves some food at me and it was someone else's order entirely. Another 10 minutes inside waiting for the right stuff. Just. Chaos. It's like no one here really cares but somehow things kind of get done eventually. If it was just one or two things I'd be more understanding but this is a lot wrong in just one trip.
Had a horrible meal 2 times in 1 day. First arrived for lunch ordered 3 meals, get home and 2 are wrong. Called and talked to Riley, she said if we come back tonight would give refund .showed up ordered 8 piece chicken meal with coleslaw and Mac . Mac and cheese was so old the noodles where hard. And chicken sat in oil so long it had turned black.
So close! Could have had a 5 if you didn't close down 1/2 the dinning room because the staff can't Handel cleaning..... too bad.