Do not order takeout for delivery here. They will take you order, then when you wait 1 hour and 15 minutes and wonder where is my food. You call back only for them to inform you that "the driver decided that he is not going to go do any deliveries and that your food has been sitting at the restaurant if you want to come pick it up". The food would completely cold and you still paid for the delivery fee. Not even a call back to say we are not delivering it. Just complete lack of professionalism and customer service. I have not been into the restaurant so I cannot comment on the quality of the food. Just horrible experience ordering by phone for delivery. WHAT A COMPLETE WASTE OF TIME!!
I hate doing negative reviews, but we were very disappointed with our experience with Asian Pearl. Every item except the fried rice was disappointing. The crab wontons had barely any filling and were overcooked. I sincerely hope they got my entree wrong (which would be another issue), because if it was orange chicken (noted on their menu as spicy) that would be worse. It was not spicy and did not resemble orange chicken at all. My wife's Singapore noodles were not good either. And the hot and sour soup was terrible. It was tangy (not sour) and very sweet. No hot to be found. We tossed the soup, and found a good hot sauce from our fridge to save the entrees. As a local business, we were wanting to support them. We are new to town, so maybe it used to be better, but we will be trying other options.
First time in for lunch. Pretty entrance with a beautiful pond. However, this is the second worst Chinese meal I had in my 60 years and I adore authentic Chinese food. It was so awful, bland and tasteless. I'm sorry I had ordered multiple dishes. The service was great and the people are very nice, but the food is just awful.
We're new to Windsor and this Chinese restaurant is closest to our house, so we thought we'd give it a try. I wish I'd read the reviews beforehand, because I agree with many of the bad ones. The fried rice was odd...like steamed rice mixed with soy sauce; not like any fried rice I've ever had. Chicken and broccoli was disgusting. It's made with a white (clear) sauce and was gummy, slimy, and mushy. The chicken was questionable. Spring rolls also slimy inside. Beef lo mein had zero flavor and was made with what appeared to be spaghetti noodles. We threw out most of it. Money wasted and we'll never order from here again.
This is one of our favorite places to go. Food is delicious and the serving sizes are big. Plus, they serve wines 🍷 😍
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