The crinkle cut fries are horrible. Tasted like they bought them from Walmart and added no seasoning. The food looked and tasted like it was sitting there for hours. My stomach started turning by the third bite of my beef and cheddar. All of our meals were of the same quality at least.
It makes me sad to only give them one star. This location needs some real attention to detail when it comes to customer service. In reading the reviews it does not surprise me why I had the experience I had and the other people that supported this business last night. My crinkle fries tasted (and looked) like they had been put through the deep fryer 2x. While my husband and I sat and ate our food we watched other people receive poor service at best. There was no focus on the customer, only on the workers conversation between themselves.
I visited this location today about 11 am, and the wonderful lady working the register went above and beyond to help me find what was safe for me to eat with my dairy allergy. She was very nice, and made my day!! I really I would have gotten her name, to give her the proper credit she deserves. Thank you isn't enough.
Best Arby's in the area! I had lunch there yesterday and unlike the Arby's at the Windsor exit off of I-25 / East County Road 32, they serve food hot and fresh. It is worth the extra couple of minutes to drive to the "good" one.
Went through the drive thru and the person taking our order was VERY rude for no apparent reason. They then proceeded to give us burnt fries, cold sandwiches, and no straws (hopefully they didn't spit in our drinks...because I wouldn't put it pass this experience).
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